Subject: Personal account maitenance

Original Post hustonprincess's Avatar

hustonprincess

16 Nov, 2009 05:36 PM via web

Courtney:

I know the question was asked, but I didn't quite get the answer. So I will ask it again this way. Is there a way that "I" can delete in "My" account information "messages" so as to avoid a HUGE long list of stuff just sitting there.

Also...a DELETE capability NEEDS to be provided with regard to any postings I have submitted, such as Wanted items or Offered items.

I have noticed that on the site, the list of "stuff" just keeps getting bigger and BIGGER. This is true too of the list of items that the Kashless system accumulates in response to items I have set up a search for.

As well...you all really NEED to set a time limit on how long the postings are good for...this will avoid the constant accumulation of outdated or no longer available posts.

Thanks,
Julia

  1. Support Staff 2 Posted by courtney on 16 Nov, 2009 06:39 PM

    courtney's Avatar

    Hi Julia,

    Thanks for all of the feedback, we really appreciate the help as we continue to grow and improve our member offerings.

    Sorry your original question didn't get answered correctly last time, I thought that you were referring to listings being deleted, not messages. To answer your question about deleting messages in your account, we currently do not offer this feature but agree about the importance of this feature and have put it on the list of features we will be offering in the near future.

    As far as deleting your own listing, whether they be "wanted" or "offered" items, simply go to your account activity -> listings. You will be taken to a list of all of your active and inactive listings. If there are listings that are currently active which you would like to expire (delete), click the button that says "No longer available?" under the item. This will remove the item from the current listings on Kashless.

    We do currently have a set time limit on how long the postings are good for. Kashless listings stay on the site for 30 days and listings original to other marketplaces stay on much less than that.

    If you have any other questions or ideas please feel free to let us know at any time!

    Best,
    Courtney

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