[feedback]: cell phone
User: Nicole sweet.pee2@yahoo.com
URL: http://kashless.org/users/1486/edit
I put my cell phone # in as explained I would be notified about my saved items I am now getting texts evry minute or two about new items and it wont stop. I need to sleep and I need my cell phone for emergencies. I removed my cell phone # and it is still happening. Help please make it stop. Also I have unchecked the email box and I am still getting tons of email regarding items I might like I need this to stop also. Thank you very much, Nicole Please help soon. I need sleep I removed all my info from website so hopefully it will stop soon. Thank you please fix problem.
Comments are currently closed for this discussion. You can start a new one.
Support Staff 2 Posted by martin on 18 Mar, 2009 11:19 PM
Nicole, sorry for the problems. We need to do a better job about setting member's expectations on how many text messages and e-mails they will receive and how often based on the saved search criteria you enter. We plan to add help on this issue in the coming weeks. Saved searches are a powerful tool to have the system alert you when it finds what you are looking for. I might suggest subscribing to the "daily summary" of saved searches as in that we will only e-mail you once a day.
I checked the system and your saved searches seem to have been deleted, so can I assume your texts and e-mails have stopped? I have added an article describing how to edit/delete saved searches here http://help.kashless.org/faqs/faq/how-do-i-manage-my-saved-searches
Hope this addresses your issues.
martin resolved this discussion on 18 Mar, 2009 11:19 PM.